Engagement Specialist – Hybrid Remote/Nantwich, Cheshire

The Genus ABS Marketing Communications team is growing in EMEA! Opportunities include:

  • Engagement Specialist
  • Content Specialist
  • Digital Specialist

We are looking for passionate marketers with a thirst to develop relationships with customers through marketing. 

Join us at Genus ABS as an EMEA Engagement Specialist and be our ear on the street, across social media, PR, and community groups and be aware of hot topics in our industry and affecting our customers.

You will ensure we communicate in the right places, with the right people, at the right time and in the right way.

You will own and deliver our social media strategy across paid and organic activity and be comfortable responding to our customers online and offline.

Reporting directly to the EMEA Communications Manager, you have the trust to work autonomously to get the most traction from our content and marketing activity.

Essential duties and responsibilities:

  • Maintain and improve communication between Genus ABS and customers
  • Increase engagement across our communications mix
    • Social media
    • Press releases (PR)
    • Website
    • Emails
    • SMS Text & WhatsApp
    • Videos
  • Independently research and identify opportunities, including trends, competitor research, and audience building, to increase engagement with our customers
  • Analyse and report engagement metrics and suggest improvements to increase engagement and conversions
  • Contribute to product launch sales campaigns and events to influence customers and prospects
  • Ensure all activity is tracked and, where possible utilise Hubspot marketing tools

Requirements

  • Marketing qualification
  • Proven experience in a similar role
    • Driving engagement across social media, web platforms (WordPress), email platforms (Hubspot) and apps;
    • Demonstrates an excellent standard of communication across written and verbal content;
    • Experience in using design tools to create owned content
    • Experience in marketing automation (Hubspot)
    • Ability to use reporting tools including Google Analytics, Hotjar, SEMrush or other similar platforms
    • Experience in creating and scheduling content
  • Driving licence

Summary

Job title: Engagement Specialist | Location: Nantwich, CW5 7JW | Hours: Full-time (8-hour shift) | Contract: Permanent | Schedule: Monday to Friday | Salary: £24,000 – £28,000 | Bonus scheme: Yearly | Availability: Immediate Start

Application Process

  1. Email your CV to [email protected]
  2. Your CV will be reviewed by Genus’ Talent Acquisition Team and shared with the Strategic Marketing Director for review
  3. If shortlisted, the Talent Acquisition team will contact you by telephone – prepare to tell us why this is the position for you!
  4. Successful candidates will be invited to an assessment at the Genus ABS European Head Quarters in Nantwich, Cheshire

Benefits

  • Flexible schedule
  • Work from home
  • On-site parking and electric vehicle charging points
  • Casual dress
  • Company events
  • Private dental insurance
  • Wellness programmes
  • Gym membership
  • Company pension (Enhanced by Genus)
  • Sick pay
  • Store discounts
  • Referral programme
  • Cycle to work scheme
  • Language training provided and support for continuous professional development (CPD)

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