On-farm Data Implementation Consultant

Application process requires CV and Covering Letter

Core Role Purpose

  • Key purpose is to conduct implementation and training for dairy data management software for customer use
  • Work under direction of Technical Services Manager EMEA to support growth of Data platform with a focus on customer experience
  • Provide technical guidance to colleagues and customers in use of Data platform for management purposes
  • Support development of Genus ABS Data Platform knowledge and value proposition

Key Relationships

  • Technical Services Manager EMEA
  • General Management
  • EMEA Service Brand Manager
  • Regional Business Managers, Service Managers and Key Account Managers

Role and Responsibilities

  • Conduct software implementation
  • Train customer and Genus ABS users in how to use Data platform
  • Build rapport and relationships with dairy farm management and employees
  • Work closely with support staff to understand farm before farm visit
  • Work with support staff to provide the necessary support to your customers
  • React and redirect efforts quickly on farm to minimize workflow disruptions
  • Evaluate and implement opportunities for improved dairy farm workflow
  • Further your knowledge in dairy management to stay up-to-date and provide relevant answers to your customers
  • Serve as the link between the customer, Marketing team and the product development process, identifying customer needs and how they can be implemented within the software
  • Support Sales team in creating customer proposals providing technical expertise prior to and at point of sale
  • Undertake any other duties as may be reasonably required by your line manager

Key requirements/qualifications

  • Highly skilled in the suite of Microsoft Applications
  • Developed skills in IT software development and programme applications
  • Knowledge of FTP and API systems would be an advantage
  • Experience in dairy herd management, large herd experience desired
  • Experience with at least one dairy herd management software program (i.e. DC305, UNIFORM, DairyPlan, Farm Wizard)
  • Excellent listening skills
  • Excellent verbal and written communication skills
  • Developed knowledge transfer and training skills
  • Excellent organisation and prioritisation skills
  • Ability to manage multiple account relationships and implementations
  • Travel (national) approximately 50-75% of time; potential for limited international travel
  • Ability to work under own initiative as well as taking direction from key stakeholders
  • Provide complete visibility on work activity and share amongst key stakeholders

Flexible working hours to meet customers needs

Education and experience

Essential:

  • A-Level or BTEC level 3 in Sciences, Agriculture or Information Technology

Advantageous:

  • Degree in Agriculture Management or IT

Please apply by sending your CV and cover letter to [email protected] for the role of On-farm Data Implementation Consultant.